- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return, why you'd like to return it, and the condition of the item. We will respond quickly, and if we're able to issue a refund we'll send instructions for how to return items from your order.
We can ship to any address in the Continental USA. We're sorry, but we do not currently ship internationally or to PO Boxes. If your shipping and billing addresses do not match, please include a phone number and expect a call to confirm identities. Fraudsters don't deserve an opportunity to steal money from you or us :)
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options. If there are any complications, we'll let you know immediately.
Shipping rates are generally a flat, $9.99 fee per order. If anything changes, we'll of course notify you immediately by phone or email, and we definitely won't charge you if something becomes unclear.